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1) 用户前台填写的评价信息直接在评价列表中显示,点击“进行回复”,针对评论内容,填写回复内容。 用户在前端订单中追加评论,商家在后台针对评论内容点击回复填写内容即可。在评价列表中也可查看用户的基本信息(头像及昵称),用户对商品评价的等级(评论等级最高为“5星”)及状态等信息。 ① 前端首次评价显示如下,路径:会员中心—基础工具—评论 ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/170405rpz6kmy1g3i0vivr.png) 在待评价里-追加评价-提交 ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/170452yes9po359v9ch3q2.png) ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/170456ssras04f850khqb7.png) 会员在前端可以查看到该商品的评价 ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/170629hqqobbwr8qszowqe.png) ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/170634d3zh646itwi60aw3.png) 商家在后台可查看买家的评论,并进行回复 ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/171025vhm6zwsj1s0wp3zp.png) ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/171028l3kc9diqcx7ccd8l.png) 买家在前端查看商家的回复,并对应回复,如下 ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/171206ttgtzdjuhhdtu54j.png) ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/171214lf3ibj3sd9sl73sj.png) 2) “评价管理”可以针对某商品添加虚拟评价,添加的虚拟评价也会在前端评价中显示,以提高买家对商品购买率,点击 “添加评价”选择商品填写评分及评价等信息,如下图: ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/171657yhch0chixhe8e9i9.png) ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/171700r0xn40o8a8gy80bz.png) 前端查看评价 ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/171843dcc19ynao1pchkmt.png) 若不选择头像和填写昵称信息,则系统默认从粉丝表中随机读取。 ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/172049bks47bhob4bdm9jd.png) ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/172055k3m834c45egcc3r7.png) 【注:后台手动添加的虚拟评价,只有填写或修改评论内容,不能进行回复。】 3)在评价列表中也可以针对某个添加虚拟评价的商品再次评价生成新的评价信息,点击“编辑”直接上传头像及填写昵称等信息,在评价列表中会生成新的评价信息 ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/172404i78t50qxyz5ioi8x.png) ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/172409nc6k2k6jx2lp6tvt.png) ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/172414ezngppj6z7eji73h.png) 4) 商家可删除该评价,注意:删除后系统无法恢复 ![](https://bbs.yunzmall.com/data/attachment/forum/201907/26/172525y6ic963nyefnze5n.png)